AI Chatbots
Custom AI chatbots trained on your business that capture enquiries, answer questions, book jobs and hand off to a human when it matters — on your website, in WhatsApp or wherever your customers are.
Benefits
- Respond to every enquiry in seconds, day or night
- Answer product and service questions from approved content
- Cut repetitive question-answering to near zero
- Capture out-of-hours enquiries you currently miss
What's included
- Trained on your approved services, pricing and FAQs
- Lead capture to your business email
- Multi-model routing (Claude, OpenAI, Groq)
- Human escalation & conversation history
- Analytics on what customers actually ask
Use cases
How it works
- 1
Discovery & scope
We map the questions your customers actually ask and the jobs the assistant should handle, then agree exactly where it hands off to a human.
- 2
Train it on your business
We feed it your services, pricing, FAQs and tone of voice so it answers like your best team member — and only says what you approve.
- 3
Connect & test
We wire it into your website, then test it against real enquiries until the answers and lead handling are right.
- 4
Launch & improve
It goes live capturing enquiries around the clock, and we keep tuning it using what customers actually ask.
You might be wondering
- Isn't this expensive for a small business?
- We start with a fixed-scope build and show the total before work begins. Whether it is worthwhile depends on the enquiries you currently receive and miss, so establish that baseline and measure the change rather than assuming a return.
- What if it gives a wrong or off-brand answer?
- It only answers from the knowledge you approve, and we set guardrails so it escalates to a human whenever it's unsure rather than guessing.
- Will I be locked into something I don't control?
- No. You own the assistant and its content, it plugs into the tools you already use, and you can change what it knows at any time.
FAQ
- Will it sound like a robot?
- No. We tune tone and guardrails so it reads like your best team member — helpful, on-brand, and honest about when to bring in a human.
- What does it train on?
- Your website, documents, pricing and FAQs. You stay in control of what it can and can't say.
Try it live
This is the real Neubor assistant — the same AI we'd build for you. Ask it anything; it answers from live business knowledge, day or night.
What clients say
“Brilliant company very efficient very fast! Very kind young man had my website built very quick! Showed me how to do everything step by step was very helpful throughout the process. Great price too! Couldn’t have asked for a better company to help with my ai chatbot.”
“Fantastic new website — highly recommend Neubor! Had Neubor build my website and the whole process was smooth from start to finish. Kieran, the founder, really took the time to understand what my business needed, kept me updated throughout, and the final site looks fantastic — clean, professional, and easy for customers to use. Turnaround was quick without cutting any corners on quality. If you’re a local business looking for someone who actually cares about getting it right, I can’t recommend Kieran and the team at Neubor enough. Thanks for the great work!”
Ready to get started with AI Chatbots?
Book a free, no-pressure discovery call. We'll find where AI and automation save you time and win you work — then show you exactly what we'd build.
No obligation · UK-based · Usually replies within hours