Nova — Ecommerce Assistant
Nova helps shoppers find the right product, answers sizing and delivery questions, and steps in before an abandoned cart walks away — turning browsers into buyers around the clock.
What you get
- 24/7
- Shop assistant
- Instant
- Product help
- Fewer
- Lost carts
What Nova handles
- Recommends products from a shopper's needs
- Answers sizing, stock and delivery questions
- Recovers abandoned carts with a nudge
- Handles order and returns questions
A natural fit for
Talk to Nova now
This is the real Neubor assistant answering as Nova. Ask anything — it responds in character, day or night, just like the employee we'd build for you.
I'm not sure which one to pick.
Happy to help you choose. Tell me what you'll mainly use it for and anything that matters — size, budget range, style — and I'll narrow it to the best couple of options and explain the difference between them. No pressure, just the right fit.
When would it arrive if I order today?
I can check that for you — what's your delivery postcode, and would you want standard or express? I'll give you the options and timescales so you know exactly what to expect before you check out.
I left something in my basket earlier.
Good news — it's likely still saved. Want me to help you finish up? If anything was holding you back — a sizing question, delivery, or a quick worry about returns — tell me and I'll sort it so you can check out with confidence.
Illustrative — Nova answers for real below.
Build a full workforce
Every role works 24/7 on the same Neubor engine. Add as many as your business needs.
Ready to hire Nova?
Book a free, no-pressure discovery call. We'll find where AI and automation save you time and win you work — then show you exactly what we'd build.
No obligation · UK-based · Usually replies within hours