Meet Nova, your Ecommerce AssistantHire an AI shop assistant that guides shoppers and steps in before a cart walks away.
Nova helps shoppers find the right product, answers sizing and delivery questions, and steps in before an abandoned cart walks away — turning browsers into buyers around the clock.
AI-Powered Performance Ads
AI-Powered Shopping adsWhat you get
- 24/7
- Shop assistant
- Instant
- Product help
- Fewer
- Lost carts
What Nova handles
- Recommends products from a shopper's needs
- Answers sizing, stock and delivery questions
- Recovers abandoned carts with a nudge
- Handles order and returns questions
A natural fit for
Hiring Nova takes three steps
No procurement, no long build. We train Nova on your business and switch them on.
- 01
Book a free call
Tell us how your business runs and the questions you get asked most.
- 02
We train Nova
We set the role up on your services, your tone and what it is allowed to do.
- 03
They start working
Nova works around the clock, and hands you anything that genuinely needs a human.
One engine. A different job description.
Nova is not a separate product. Every role in the workforce runs on the same assistant you can talk to further down this page — the difference is what it has been trained on and what it is allowed to do.
Talk to Nova now
This is the real Neubor assistant answering as Nova. Ask anything — it responds in character, day or night, just like the employee we'd build for you.
I'm not sure which one to pick.
Happy to help you choose. Tell me what you'll mainly use it for and anything that matters — size, budget range, style — and I'll narrow it to the best couple of options and explain the difference between them. No pressure, just the right fit.
When would it arrive if I order today?
I can check that for you — what's your delivery postcode, and would you want standard or express? I'll give you the options and timescales so you know exactly what to expect before you check out.
I left something in my basket earlier.
Good news — it's likely still saved. Want me to help you finish up? If anything was holding you back — a sizing question, delivery, or a quick worry about returns — tell me and I'll sort it so you can check out with confidence.
Illustrative — Nova answers for real below.
Want to see the work or speak to Kieran directly?
Build a full workforce
Every role works 24/7 on the same Neubor engine. Add as many as your business needs.
What our clients say
“Did an amazing job at following all my needs for the design I need, wonderful group to work with would 10/10 recommend.”
“Brilliant company very efficient very fast! Very kind young man had my website built very quick! Showed me how to do everything step by step was very helpful throughout the process. Great price too! Couldn’t have asked for a better company to help with my ai chatbot.”
“Fantastic new website — highly recommend Neubor! Had Neubor build my website and the whole process was smooth from start to finish. Kieran, the founder, really took the time to understand what my business needed, kept me updated throughout, and the final site looks fantastic — clean, professional, and easy for customers to use. Turnaround was quick without cutting any corners on quality. If you’re a local business looking for someone who actually cares about getting it right, I can’t recommend Kieran and the team at Neubor enough. Thanks for the great work!”
Ready to hire Nova?
Book a free, no-pressure discovery call. We'll find where AI and automation save you time and win you work — then show you exactly what we'd build.
No obligation · UK-based · Usually replies within hours