Mason — Trades Office Manager
Mason keeps the admin moving — chasing quotes, scheduling jobs, sending reminders and keeping your job list tidy — so the office runs itself while you're out on site.
What you get
- 40+
- Admin hrs / mo back
- 100%
- Quotes followed up
- 0
- Forgotten jobs
What Mason handles
- Chases unaccepted quotes and unpaid invoices
- Schedules jobs and sends appointment reminders
- Keeps a live job list and flags what's overdue
- Drafts follow-ups and routine customer emails
A natural fit for
Talk to Mason now
This is the real Neubor assistant answering as Mason. Ask anything — it responds in character, day or night, just like the employee we'd build for you.
I've got three quotes I sent last week with no reply.
Leave those with me. I'll send each customer a friendly nudge today, note who's opened it, and chase again in a few days if it stays quiet. Want me to draft the wording first so you can approve the tone, or just run with a polite check-in?
How would you plan my week?
I'd lay out your confirmed jobs first, group them by area to cut your travel time, leave a buffer for overruns, then slot quote visits into the gaps — with a reminder to each customer the day before. Send me this week's job list and I'll draft a tidy schedule you can tweak.
Can you handle invoice reminders?
Yes — I keep a running list of what's unpaid and how overdue it is, then send polite, escalating reminders on a schedule you set. Anything that's been ignored too long I flag to you so you decide the next step. Nothing slips through the cracks.
Illustrative — Mason answers for real below.
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Ready to hire Mason?
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No obligation · UK-based · Usually replies within hours