Mason — Trades Office Manager
Mason keeps the admin moving — chasing quotes, scheduling jobs, sending reminders and keeping your job list tidy — so the office runs itself while you're out on site.
What you get
- Every
- Quote chased up
- Live
- Job list, kept tidy
- Less
- Evening admin
What Mason handles
- Chases unaccepted quotes and unpaid invoices
- Schedules jobs and sends appointment reminders
- Keeps a live job list and flags what's overdue
- Drafts follow-ups and routine customer emails
A natural fit for
One engine. A different job description.
Mason is not a separate product. Every role in the workforce runs on the same assistant you can talk to further down this page — the difference is what it has been trained on and what it is allowed to do.
Talk to Mason now
This is the real Neubor assistant answering as Mason. Ask anything — it responds in character, day or night, just like the employee we'd build for you.
I've got three quotes I sent last week with no reply.
Leave those with me. I'll send each customer a friendly nudge today, note who's opened it, and chase again in a few days if it stays quiet. Want me to draft the wording first so you can approve the tone, or just run with a polite check-in?
How would you plan my week?
I'd lay out your confirmed jobs first, group them by area to cut your travel time, leave a buffer for overruns, then slot quote visits into the gaps — with a reminder to each customer the day before. Send me this week's job list and I'll draft a tidy schedule you can tweak.
Can you handle invoice reminders?
Yes — I keep a running list of what's unpaid and how overdue it is, then send polite, escalating reminders on a schedule you set. Anything that's been ignored too long I flag to you so you decide the next step. Nothing slips through the cracks.
Illustrative — Mason answers for real below.
Build a full workforce
Every role works 24/7 on the same Neubor engine. Add as many as your business needs.
Ready to hire Mason?
Book a free, no-pressure discovery call. We'll find where AI and automation save you time and win you work — then show you exactly what we'd build.
No obligation · UK-based · Usually replies within hours